Reduce or Eliminate Additional Charges for Service Requests when Using NCOALink™


By correcting and coding your address list, you reduce the amount of additional charges incurred when using Service Requests, such as "Address Service Requested." The service endorsement "Address Service Requested" on a mail piece instructs the USPS® to provide the sender with a separate notification of the new address for forwarded mail.

When you use DuoShare to prepare your address list for mailing, you can eliminate the need for service requests altogether.

100,000 invoices Nonautomation DuoShare
Total forwarded1 4,400 0
Total new address notification fees2 Electronic $264.00
Manual $2,200.00
$0
DuoShare Savings $264-$2,200

1  Based on 4.4% (Average number of address changes according to USPS NCOA information in USPS Undeliverable-as-Addressed (UAA) Mail Cost Study Executive Summary).
2  The fee charged by the Post Office for this service request is: Manual notification $0.50 each; Electronic notification $0.06 each.

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